Returns Policy

EXCHANGE / RETURN POLICY

1. No refunds on sale goods.
2. Goods submitted for return/exchange will only be accepted if:
3. Returned within 21 days from date of purchase;
4. It’s in its original condition; with tag attached (clothing)
5. The purchaser presents the original till slip/invoice and credit card receipt where applicable.
6. Claims of defects in goods, unless clearly visible, will be subject to investigation prior to the provision of a remedy.
7. No option of a refund/exchange if goods have been specifically made or ordered, damaged, misused or damage amounts to ordinary wear and tear.
8. For hygiene reasons, earrings and swimwear will not be accepted for return or exchange.
9. Return delivery will be for the customer’s account at R100. If a replacement item/colour/size is required and available, we endeavour to send the replacement item at our cost.